Last Updated: June 15, 2023
This delivery policy outlines how AYA BURKINI handles shipping, delivery timeframes, and related matters. We aim to provide transparent and reliable delivery services for all our customers.
1. Shipping Areas
AYA BURKINI currently ships to most countries worldwide. However, there may be some restrictions based on customs regulations in certain countries. If we are unable to ship to your location, you will be notified during the checkout process.
2. Shipping Methods and Timeframes
We offer several shipping methods to accommodate different needs and budgets:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 7-14 business days | Varies by location |
| Express Shipping | 3-5 business days | Varies by location |
| Premium Express | 1-2 business days | Varies by location |
Please note that these timeframes are estimates and begin from the date of shipping, not the order date. Processing time (1-2 business days) should be added to these estimates.
3. Free Shipping
We offer free standard shipping on orders over $100 to select countries. This will be automatically applied at checkout if your order qualifies.
4. Order Processing
Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons (such as holidays), processing times may be slightly longer. We will notify you of any significant delays.
5. Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking number and link. You can also track your order on our website by visiting the Order Tracking page and entering your order number and email address.
6. Customs, Duties, and Taxes
International orders may be subject to customs duties and taxes imposed by the destination country. These fees are the responsibility of the customer and are not included in the purchase price or shipping cost. Please check with your local customs office for more information before placing your order.
7. Delivery Issues
In case of any delivery issues such as delays, damaged packages, or lost shipments, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.
8. Address Accuracy
Please ensure that your shipping address is complete and accurate at the time of order placement. AYA BURKINI is not responsible for delays or delivery failures due to incorrect address information. Any costs associated with redelivery due to incorrect address information will be the customer's responsibility.
9. Delivery Restrictions
Some items may have delivery restrictions to certain countries due to customs regulations. If this applies to your order, you will be notified during the checkout process.
10. Contact Us
If you have any questions about our delivery policy, please contact our customer service team at: